Legal notice

 

Last updated: June 2026

1. Business information

This website is operated by Lost In Hound Limited, a company registered in England and Wales.

·       Company name: Lost In Hound Limited

·       Company registration number: 15584186

·       Registered in: England and Wales

·       Registered office: 283 Green Lanes, London, England, N13 4XS

·       Website: https://www.lostinhound.co.uk

·       Contact email: support@lostinhound.co.uk

2. E-commerce platform

Our online store is made available through Shopify. Certain website, checkout, payment, consent-management and related e-commerce services may be provided by Shopify and selected third-party service providers.

3. Customer contact

For customer service, product enquiries, delivery questions, returns, exchanges or complaints, please contact support@lostinhound.co.uk.

4. Consumer rights

Nothing on this website, in this Legal Notice or in any of our policies affects your statutory rights under applicable UK consumer protection laws, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

5. Intellectual property

All content on this website, including text, logos, images, graphics, product descriptions, product designs, branding and website layout, is owned by Lost In Hound Limited or its licensors unless otherwise stated.

You may not copy, reproduce, modify, distribute or use any website content for commercial purposes without our prior written consent.

6. Accuracy of information

We take reasonable care to keep website information accurate and up to date, but we do not guarantee that all content will always be complete, current or free from errors. We may update product information, prices, availability, policies and website content at any time.

7. Liability

Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so. Subject to that, Lost In Hound Limited is not responsible for loss or damage caused by misuse of products, failure to follow product care or safety instructions, failure to inspect products before use, or use of products for purposes for which they were not intended.

8. Governing law

This Legal Notice and your use of our website are governed by the laws of England and Wales. If you are a consumer, you may have the right to bring legal proceedings in the courts of the country where you live.